What personal data we collect and why we collect it
Shopping
When you make a purchase we collect address and credit card information to process your order. Credit card information is not stored on our site but only sent to the credit card processor for the purchase.
We do not rent, sell or give away your address to third parties for their own use.
We collect your email address to update you about your order and to let you know about site news. We do not rent, sell or give away email addresses to any third party for their own use.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website. We may use your climbing picture on our website without any personal information. If you do not want your picture displayed on our site, please send us an email.
Cookies
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
We have an account on Facebook so cookies may also be tracked through third parties.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
We use Google Analytics to track website traffic.
How long we retain your data
We only track personal information if you place an order or send us communication through our site. This information is saved in perpetuity unless you ask us to delete it.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.